1.1 Identify and describe the role and responsibilities of the coach, indicating the boundaries of the role
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Learning outcomes
The learner will:
Assessment criteria
To achieve each outcome a learner must
demonstrate the ability to:
1 Understand own role and
responsibilities in
relation to coaching.
1.1 Identify and describe the role and
responsibilities of the coach, indicating the
boundaries of the role
1.2 Identify and explain the qualities and skills
required in a coach
1.3 Identify and describe resources and/or materials
required for coaching.
2 Understand ways to
identify individual
coaching needs.
2.1 Identify and describe individual learning needs
that can be met through coaching
2.2 Identify and describe individual learning styles
that need to be considered when coaching.
3 Understand key
techniques to establish
and maintain an effective
coaching relationship.
3.1 Identify and explain styles of coaching to meet
learner needs
3.2 Explain the importance of and demonstrate a
code of conduct, ground rules and
confidentiality in a coaching relationship
3.3 Explain and demonstrate ways of assisting
coachees to clarify their goals and explore
options to facilitate their achievement
3.4 Explain and demonstrate how potential barriers
to learning may be identified and overcome
3.5 Describe and demonstrate ways of building
rapport with individuals in coaching sessions
3.6 Describe and demonstrate ways of creating an
environment in which effective coaching can
take place.
4 Understand how to
review progress.
4.1 Describe how to review the coachee’s progress,
identifying action required
4.2 Explain and use good practice in providing
feedback to learners on their progress
4.3 Identify opportunities in the organisation to use
learning received through coaching.
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