1.1 Assess the stages of the negotiation process

1.1 Assess the stages of the negotiation process

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Unit 5: Negotiation and Influencing in the Workplace
Unit reference number: A/506/4170

Learning outcomes Assessment criteria

1 Understand the process of negotiation

1.1 Assess the stages of the negotiation process

1.2 Evaluate factors which must be taken into account before commencing negotiations

1.3 Analyse the influence of context on the process of negotiation

2 Understand how to use negotiation techniques

2.1 Analyse when different influencing and negotiating techniques might be used

2.2 Assess the use of power to influence internal and external negotiations

2.3 Explain how to overcome barriers in negotiation

2.4 Describe how to reduce resistance and minimise conflict to achieve a win-win situation in the workplace during negotiations

2.5 Explain why a win-win situation is more effective than other negotiation positions