1.1 Outline the main types of operations found within business
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Learning outcomes
Assessment criteria
1 Understand the activities that make
up operations management
1.1 Outline the main types of
operations found within business
1.2 Explain how all operational activities
can be represented as systems
1.3 Analyse the characteristics which
differentiate operational systems
2 Understand the relationship
between operations and business
performance
2.1 Describe how the operations
function supports business
performance
2.2 Identify the main internal measures
of success used by businesses
2.3 Evaluate how internal measures of
success link to business objectives
3 Understand the importance of
administration in operations
management
3.1 Analyse the relationship between
operations and administrative
management
3.2 Critically compare the process and
functional approaches to operations
management
3.3 Analyse the relationship between
operations and the supply chain
3.4 Explain the link between operations
and quality management
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