Summarise legislation, protocols and guidelines for supervision of critical incidents

Learning outcome

The learner will:
1 understand the requirements for responding to critical incidents

Assessment criteria

The learner can:

• 1 summarise legislation, protocols and guidelines for supervision of critical incidents
• 2 summarise policies and procedures for supervision of critical incidents
• 3 define a critical incident
• 4 summarise the key features of critical incidents
• 5 diagnose factors which may indicate that critical incidents are developing
• 6 explain the reasons for using the golden hour principles
• 7 explain how to use the conflict management model
• 8 explain the principles of resource deployment and management during critical incidents
• 9 evaluate the potential impact of critical incidents on individuals and communities
• 10 critically compare the methods of communication required with:
• 10a colleagues
• 10b multi agency partners
• 10c members of the public
• 10d the media
• 11 summarise roles and responsibilities within the command and control structure used during critical incidents

Learning outcome

The learner will:
2 be able to supervise the response to critical incidents

Assessment criteria

The learner can:

• make initial assessments of situations
• implement structured responses in the event of critical incidents
• check actions are taken promptly to preserve and secure information and evidence
• conduct on-going risk assessments in line with organisational requirements
• escalate incidents to the appropriate level of authority if required
• deploy resources required to meet the needs of the response
• liaise with multi-agency partners in line with incident protocols
• share information with multi-agency partners when required.