How can you change this perception using surveys a

How can you change this perception using surveys and research?

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Topic 5 Discussion 2: Quality and Service Equation among Patients

INSTRUCTIONS:

Patients often equate the quality of the service with the quality of health care. How can you change this perception using surveys and research? Cite at least one reference to support your rationale, using APA documentation.

CONTENT:

TOPIC 5 DISCUSSION 2 Name: Institutional Affiliation: Quality and Service Equation among Patients In an instance where patients equate the quality of services offered within a health institution with the quality of care, the use of surveys and research may be used in changing this perception. In most cases, several organizations use th

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