CONTENT:
[By][Name][Course][Institution][Date of Submission]AbstractThe research examines the history of the air transport industry. A brief look at the airline industry history is conducted from the invention of the air plane in the early 20th century, to the initiation of commercial air transport in the middle of the century. Ways by which logistics were conducted and their gradual progress are also mentioned. The history is examined up to the current state of the airlines industry, where computer technology and mobile telephony is having a great influence over it and many other industries.A brief study of the Emirates Airlines Company is conducted. It incorporates the history of the company from when it only had two aircraft, up until now, when it boasts hundreds of aircraft that fly on global scale. Methods by which the research about the suitability of the iPhone application is conducted are also included. The data collection method used is discussed. Data collection mainly involves studying existing application, reviewing users` experiences with the applications and evaluating whether the application served their purpose. This later helps with the conclusions on how to come up with a suitable application for Emirates Airlines.This research will evaluate whether and how introducing an iPhone application for Emirates airlines would benefit Emirates Airline. The study places the variables of efficiency, cost, user friendliness and feature integration to measure up the suitability of iPhone application for booking flights and other services over or alongside conventional means of conducting these activities. This research goes ahead and looks into iPhone application efficiency and reputation as already designed and installed for other airlines. Ways by which the good features of already existing applications can be incorporated, whilst avoiding and solving the functional deficiencies are also looked into.Key WordsApplication, Technology, Computer Software, iPhoneAir travel has emerged to be a crucial transportation method for people and products. Since the invention of the aircraft, travel methods have been revolutionized. People depend on air travel both as a method of transport and as a way of making a living.Technology has become an integral part of the airline industry over the years. From the formative years of clients having to visit the airline offices to conduct a flight booking, to the current use of internet technology, the airline industry logistics model continues to evolve. Most airline companies today use websites to effect the ticket booking procedure. Conventional booking, ticketing and service request methods employed by most of these airline companies include call centers, sales offices and airport sales counter, authorized travel agents, mobile booking or online booking. The most advanced method employed would be the online booking method where a client would have to access the booking porter from an internet enabled device like a co...