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Learning Outcomes

Assessment Criteria

The learner will:

The learner can:

1.

Understand the principles

1.1

Explain the relationship between Human Resources (HR) functions

 

of workforce management

 

and other business functions

 

 

1.2

Explain the purpose and process of workforce planning

 

 

1.3

Explain how employment law affects an organisation’s HR and

 

 

 

business policies and practices

 

 

1.4

Evaluate the implications for an organisation of utilising different types

 

 

 

of employment contracts

 

 

1.5

Evaluate the implications for an individual of different types of

 

 

 

employment contracts

2.

Understand equality of

2.1

Explain an organisation’s responsibilities and liabilities under

 

opportunity, diversity and

 

equality legislation

 

inclusion

2.2

Explain the benefits that effective equality of opportunity, diversity

 

 

 

and inclusion policies bring to individuals and organisations

 

 

2.3

Explain the language and behaviour that support commitment to

 

 

 

equality of opportunity, diversity and inclusion

 

 

2.4

Explain how to measure diversity within an organisation

3.

Understand team building

3.1

Explain the difference between a group and a team

 

and dynamics

3.2

Outline the characteristics of an effective team

 

 

3.3

Explain the techniques of building a team

 

 

3.4

Explain the techniques to motivate team members

 

 

3.5 Explain the importance of communicating targets and objectives to a

 

 

 

team

 

 

3.6

Examine theories of team development

 

 

3.7

Explain common causes of conflict within a team

 

 

3.8

Explain techniques to manage conflict within a team

4.

Understand performance

4.1

Identify the characteristics of an effective performance management

 

management

 

system

 

 

4.2

Explain the uses of Specific, Measurable, Achievable, Realistic and

 

 

 

Time-bound (SMART) objectives and priorities

 

 

4.3

Describe best practice in conducting appraisals

 

 

4.4

Explain the factors to be taken into account when managing

 

 

 

people’s wellbeing and performance

 

 

4.5

Explain the importance of following disciplinary and grievance

 

 

 

processes

 

5.

Understand training and

 

5.1 Explain the benefits of employee development

 

 

development

 

5.2 Explain the advantages and limitations of different types of training

 

 

 

 

and development methods

 

 

 

 

5.3 Explain the role of targets, objectives and feedback in employee

 

 

 

 

development

 

 

 

 

5.4 Explain how personal development plans support the training and

 

 

 

 

development of individuals

 

 

 

 

5.5 Explain how to make use of planned and unplanned learning

 

 

 

 

opportunities to meet individuals’ preferred learning styles

 

 

 

 

5.6 Explain how to support individuals’ learning and development

 

6.

Understand

 

6.1 Describe the components of ‘total reward’

 

 

reward and

 

6.2 Analyse the relationship between motivation and reward

 

 

recognition

 

6.3 Explain different types of pay structures

 

 

 

 

 

 

 

 

6.4 Explain the risks involved in the management of reward schemes

 

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