1.1 Identify the benefits of a systematic approach

1.1 Identify the benefits of a systematic approach to the management of learning, training and development

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Learning outcomes Assessment criteria

 

1 Understand workplace learning and development methods

 

1.1 Identify the benefits of a systematic approach to the management of learning, training and development

1.2 Analyse the importance of learning and development for organisations

1.3 Analyse the nature of learning, development and learning behaviour

1.4 Evaluate different methods of learning

 

2 Understand the nature of individuals’ influences on their behaviour at work

 

2.1 Analyse the role of wants, needs and expectations in driving an individual’s motivation

2.2 Analyse the impact of intrinsic and extrinsic rewards on motivation and satisfaction and their relationship to morale

2.3 Explain the way in which abilities, aptitudes, personalities and perceptions affect individuals’ behaviour

2.4 Evaluate the link between motivation, morale and workplace performance

 

3 Understand the concept of leadership and its influence on team working

 

3.1 Analyse how leadership influences people and situations

3.2 Evaluate different models and theories of leadership

3.3 Analyse the impact of different leadership styles on leading and communicating within teams

3.4 Evaluate the benefits and drawbacks of different types of communication network

 

4 Understand the factors that contribute to successful team development and performance

 

4.1 Analyse the nature and importance of teamwork for an organisation

 

4.2 Describe the stages of group development

 

4.3 Analyse the factors that influence effective team performance

 

4.4 Describe the characteristics of team effectiveness

 

4.5 Evaluate the relationship between different group roles and effective team performance

 

5 Understand problem-solving and conflict resolution when managing people

 

5.1 Explain the potential for conflict caused by different stakeholders’ objectives

 

5.2 Analyse different approaches for dealing with conflict within teams and between individuals

 

5.3 Evaluate problem-solving and interpersonal skills needed to manage people

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