1.1 explain the importance of effective operations management in achieving organisational objectives
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Learning outcomes
Assessment criteria
1 Understand the role of operations
management in an organisation
1.1 explain the importance of
effective operations management
in achieving organisational
objectives
1.2 evaluate the success of existing
operations management
processes in meeting an
organisation’s overall strategic
management objectives
2 Understand the importance of
managing quality in an organisation
2.1 explain the importance of
effective quality management in
achieving organisational
objectives
2.2 evaluate the success of existing
quality management processes in
meeting an organisation’s overall
strategic management objectives
3 Be able to plan a strategic quality
change in an organisation
3.1 plan a strategic quality change to
improve organisational
performance
3.2 define resources, tools and
systems to support business
processes in a strategic quality
change
3.3 evaluate the wider implications of
planned strategic quality change
in an organisation
3.4 design systems to monitor the
implementation of a strategic
quality change in an organisation
4 Be able to implement a strategic
quality change in an organisation
4.1 implement a strategic quality
change in an organisation
4.2 embed a quality culture in an
organisation to ensure continuous
monitoring and development
4.3 monitor the implementation of a
strategic quality change in an
organisation
5 Be able to evaluate the outcomes of
a strategic quality change in an
organisation
5.1 evaluate the outcomes of a
strategic quality change in an
organisation
5.2 recommend areas for
improvement to a strategic
quality change that align with
organisational objectives
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