1.1 compare the role of different types of parts suppliers
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Learning outcomes
On successful completion of
this unit a learner will:
Assessment criteria for pass
The learner can:
LO1 Understand the roles and
responsibilities in vehicle
parts supply and
management
1.1 compare the role of different types of parts suppliers
1.2 explain the different approaches and methods of
dealing with customers
1.3 explain the responsibilities of the parts manager
1.4 explain the obligations and responsibilities of the
franchise supplier
LO2 Understand stock
management systems
2.1 determine the efficiency of stock management
2.2 evaluate stock control systems
2.3 explain the benefits of a computerised stock
management system
2.4 identify lost sales and new demand
LO3 Understand the functions
and processes in a vehicle
parts supplier operation
3.1 explain the function of the main sections of the parts
department
3.2 explain factors affecting the layout of the parts
department
3.3 describe the documentation used by parts suppliers
3.4 conduct a risk assessment for the parts department
LO4 Understand the role of
advertising and promotion
in a vehicle parts operation
;
4.1 evaluate the benefits of different advertising media
4.2 evaluate methods of promoting the parts supplier
4.3 discuss the in-house factors affecting parts sales
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