1.1 compare the role of different types of parts s

1.1 compare the role of different types of parts suppliers

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Learning outcomes On successful completion of this unit a learner will:

Assessment criteria for pass The learner can:

LO1 Understand the roles and responsibilities in vehicle parts supply and management

1.1 compare the role of different types of parts suppliers

1.2 explain the different approaches and methods of dealing with customers

1.3 explain the responsibilities of the parts manager

1.4 explain the obligations and responsibilities of the franchise supplier

LO2 Understand stock management systems

2.1 determine the efficiency of stock management

2.2 evaluate stock control systems

2.3 explain the benefits of a computerised stock management system

2.4 identify lost sales and new demand

LO3 Understand the functions and processes in a vehicle parts supplier operation

3.1 explain the function of the main sections of the parts department

3.2 explain factors affecting the layout of the parts department

3.3 describe the documentation used by parts suppliers

3.4 conduct a risk assessment for the parts department

LO4 Understand the role of advertising and promotion in a vehicle parts operation

4.1 evaluate the benefits of different advertising media

4.2 evaluate methods of promoting the parts supplier

4.3 discuss the in-house factors affecting parts sales