1.1 Analyse the effect of the mission, aims and objectives of an organisation on its structure and culture
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Learning outcomes
Assessment criteria
1 Understand the importance of
business processes in delivering
outcomes based on business goals
and objectives
1.1 Analyse the effect of the mission,
aims and objectives of an
organisation on its structure and
culture
1.2 Explain the methodology used to
map processes to the organisation’s
goals and objectives
2 Understand how work plans are
Developed
2.1 Explain the importance of
identifying and prioritising
outcomes for work plans
2.2 Explain the purpose of agreeing
SMART objectives that align people
and other resources in an effective
and efficient way
2.3 Evaluate the usefulness of
techniques used to manage
activities
2.4 Assess factors to be taken into
account when allocating and
agreeing work with team members
2.5 Explain how to produce a work plan
which promotes goals and
objectives
3 Understand how to monitor work
plans and systems to improve
organisational performance
3.1 Assess the importance of
implementing quality audit
systems/practice to manage and
monitor quality standards
3.2 Explain the importance of
embedding a quality culture to
improve organisational performance
3.3 Explain the importance of providing
leadership and direction for own
area of responsibility
3.4 Evaluate methods used to monitor
progress and provide feedback to
team members
4 Understand health and safety
requirements when managing
business activities
4.1 Explain the impact of health and
safety legislation on work activities
4.2 Explain the purpose and benefits of
carrying out a risk assessment
when managing work activities
4.3 Assess the importance of reviewing
organisational health and safety
policies and procedures
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